At Eclipse by Shrouk, we strive to deliver your orders as quickly and efficiently as possible. Below are the details of our shipping policy:

Shipping Timeframe:

• All orders are processed within 1-2 business days.

• Delivery takes between 3 to 7 business days, depending on your location within Egypt.

Shipping Areas:

• We offer delivery to all governorates in Egypt.

Shipping Charges:

• Shipping fees will be calculated at checkout based on the delivery location.

• Free shipping may be available for certain promotions or order thresholds.

Order Tracking:

• Once your order is dispatched, you will receive a tracking number to monitor your shipment's progress.

Shipping Issues:

• In the event of delayed or lost shipments, please contact our customer service team. We are committed to resolving any issues promptly.

Order Confirmation and Shipping:

• Once your order is successfully placed, you will receive an email confirmation with the details of your order.

• A separate email with shipping details will be sent once your order has been dispatched.

Customer Responsibility:

• Please ensure that the shipping address is accurate when placing an order. Eclipse by Shrouk is not responsible for lost or delayed shipments due to incorrect or incomplete address information.